Getting started
A little help. Then, enjoy.
Your memories, your iPhone and a compatible phone viewer. Here’s how they come together.
See the first steps.
From an empty album to your first memory in the viewer, in 30 seconds.
Illustrated walkthrough. The written steps below are here whenever you need them.
Choose a memory.
In Album, tap +, then Spatial Photos & Videos. Select the memories you want and tap Add.
You can also choose All Photos & Videos or Import from Files. Adding from Photos builds your album; it doesn’t save an offline copy.
Place your phone.
Open a memory and tap Watch in Viewer. Turn your phone sideways, with the screen facing the lenses. Line up the middle of the screen with the middle of the viewer, then secure your phone.
Viewers open and fasten in different ways. Follow yours for a secure fit, and make sure the phone can’t slide out.
Lift, look ahead, and settle in.
The countdown gives you five seconds to get ready. Look straight ahead as it ends—that becomes the center of your view.
Need longer? Change Viewer Countdown in Settings. You can choose up to 30 seconds.
Use touch controls.
Take the phone out and hold it upright to see the controls. Pause, skip back or forward in a video, choose another memory, or return to Album.
If your viewer has a touchscreen button, a single press can pause or play a video; a double press goes back 15 seconds. You don’t need a button to use the app.
Save a few for the journey.
In Album, under All, tap Select, choose your memories, then Download (for offline viewing). The arrow on a thumbnail means its app copy is ready.
Find those copies under Downloaded. Remove Download frees that app storage without deleting your original in Photos. Simply watching a memory doesn’t save a download.
Seeing two images?
First check that your phone is centered and sitting straight. Carefully nudge it a little left or right while looking through the lenses. If that doesn’t help, open Settings, then Adjust 3D Alignment in the app.
Stay seated while getting used to the view. Take a break if your eyes feel tired or you feel uncomfortable.
Still need a hand?You can revisit these steps and the video anytime in the app’s Quick Guide.